In a sector where 96% of consumers link delivery experience to brand loyalty, customer reviews become a major strategic lever. Between Trustpilot which concentrates global reputation and post-delivery review systems that capture emotion in the moment…
In 2025, logistics is in turmoil: costs are soaring (+5.5% in 2024, +3.3 to 7.3% expected this year), fuel accounts for 25 to 30% of the budget, and the driver shortage is pushing wages up. Yet some companies are not suffering from this tsunami-they’…
Transport facing a major regulatory turning point Since January 1, 2025, a new obligation has radically transformed the daily operations of carriers and distributors: communicating the CO2 emissions of their transport services to shippers. This measu…
Delivery costs represent on average 10 to 15% of revenue for transport and distribution companies. Faced with increased competition and growing customer expectations, optimizing these costs becomes a major strategic challenge. Good news: with the rig…
