In a context where speed and transparency are essential, transport companies must guarantee their customers smooth access to tracking information. Two approaches stand out: setting up a **customer portal** allowing autonomous access to data, and a **…
Delivery is a key factor in the customer experience, whether for the general public (B2C) or professionals (B2B). However, expectations differ widely between these two segments. While final consumers primarily seek speed and flexibility, businesses e…
High-end pastry delivery without breakage: Licorne Express's secret with Everest.
How does Jonak deliver to customers in 2 hours through ship-from-store and transform the shopping experience?
