Testimonial

Maité Galou – Licorne Express

14 April 2025

Licorne Express makes its premium deliveries more reliable with Everest

1. Client presentation

🎂 Licorne Express, the reference for premium delivery for pastry and catering

Founded by Maité Galou, Licorne Express is the first delivery service specializing in the transportation of pastries and catering products. Working with the biggest names in the sector (Cédric Grolet, Cyril Lignac, luxury hotels), the company offers a high-end experience, ensuring that each creation arrives in perfect condition.

What sets Licorne Express apart? A unique expertise. All couriers are trained in specific transport techniques for pastries, guaranteeing optimal care for each delivery.

2. Challenges encountered

🚛 An artisanal service that became too time-consuming

Before adopting Everest, Licorne Express managed its deliveries via a manual email system. This approach presented several major problems:

  • 📧 Time-consuming order management: constant email exchanges between Licorne Express and its clients, generating time-consuming back-and-forth.
  • 📦 Lack of visibility for clients: inability to track their deliveries in real-time or anticipate their expenses.
  • ⏳ Significant administrative burden: the absence of a dedicated tool forced Maité and her team to manage the organization in an artisanal way.

“Before Everest, everything went through an email system, which was very time-consuming. There was a lot of back-and-forth and it required enormous management.”
— Maité Galou, Founder, Licorne Express

With the growth of its business and increasingly demanding clients, Licorne Express needed to modernize its delivery management tool to save time and improve its efficiency.

3. The implemented solution

⚡ Smooth and automated management with Everest

To simplify its organization and offer a better experience to its clients, Licorne Express integrated Everest in just two weeks.

Actions implemented:
✅ Rapid deployment: the platform was set up in record time, with dedicated support.
✅ Digitalization of the ordering process: no more email exchanges, clients can now book their deliveries directly on a smooth and intuitive interface.
✅ Real-time visibility for clients: clear tracking of deliveries and expenses, avoiding unpleasant surprises at the end of the month.

“In two weeks, everything was operational. It was very intuitive and my clients immediately embraced it.”
— Maité Galou, Founder, Licorne Express

4. Results achieved

🚀 Optimized logistics and more autonomous clients

Thanks to Everest, Licorne Express was able to:
✔️ Simplify order taking and avoid endless email exchanges.
✔️ Improve the customer experience by offering real-time tracking of deliveries and expenses.
✔️ Gain efficiency and focus on its core business: ensuring high-end deliveries.

“With Everest, my clients finally have a solution where they can see all their deliveries and track their expenses. They can even anticipate their orders in advance, which greatly facilitates management.”
— Maité Galou, Founder, Licorne Express

5. Conclusion and perspectives

By adopting Everest, Licorne Express has successfully modernized its delivery management while strengthening its premium positioning. Thanks to a smooth and intuitive platform, the company gains efficiency and its clients benefit from an even more qualitative service.

🎯 Next step? Continue to optimize the delivery network and extend the service to new geographical areas.

💡 Do you also want to digitize your delivery management and improve your customer experience? Contact us to discover how Everest can transform your business.

    


    

	

	    


    

		

		

						

				
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