Issam Chaker – Speedcare

Paris International Care digitalizes emergency medical transport with Everest

1. Client presentation

🏥 Paris International Care, a key player in medical transport in France

Founded by Issam Chaker, Paris International Care is a company specializing in the transport of organs, medical teams, and mobile circulatory assistance units.

With a team available 24/7, the company plays an essential role in the organ transplantation chain in France.

  • Transport of transplantation teams (surgeons, interns)
  • Organ transport over more than 300 km around Paris
  • Rapid deployment of mobile circulatory assistance units (ECMO)

The company operates in the largest French university hospitals, notably Toulouse and Châlons-en-Champagne, with ultra-responsive and specialized teams.

2. Challenges encountered

đźš› An urgent need for digitalization in an ultra-regulated sector

Emergency medical transport is a demanding profession, subject to strict protocols where responsiveness is paramount. Before adopting Everest, Paris International Care faced several challenges:

  • đź“‘ Heavy administrative management, with paper transport vouchers requiring four copies per mission.
  • 📞 A lack of fluidity in information transmission, forcing teams to manage each trip by phone.
  • 📍 Non-existent transport tracking, preventing real-time visibility on critical journeys.
  • ⏳ A lack of tools adapted to medical transport, even though the sector requires fluid, regulated, and secure management.

“Until two years ago, no platform allowed us to digitalize our missions without being prohibitively expensive. We were still in the era of paper transport vouchers.”
— Issam Chaker, Founder, Paris International Care

With more than 1,000 kidneys transported per year, the accumulation of administrative tasks was becoming a real barrier to operational efficiency.

3. The implemented solution

⚡ Everest, a technological lever for emergency medical transport

Issam Chaker was one of Everest’s first clients, adopting the solution from its launch to fully digitalize his activity.

Actions implemented:

  • Automation of trip management, eliminating calls and manual exchanges.
  • Deployment of a booking platform, allowing hospitals and medical teams to order their trips online.
  • Real-time geolocation of vehicles and drivers, ensuring precise and secure tracking.
  • Complete dematerialization of transport vouchers, eliminating 4,000 sheets of paper per year.
  • Archiving of trips and instant access to data, facilitating regulatory compliance.

“We can take our trips from anywhere, our clients connect and request a trip with one click. We receive notifications, our drivers are geolocated… It has changed our lives.”
— Issam Chaker, Founder, Paris International Care

4. Results achieved

🚀 Optimized logistics and increased operational efficiency

Thanks to Everest, Paris International Care has transformed its management of emergency medical transport:

  • Considerable time savings, by eliminating calls and paper management.
  • Total transparency on journeys, with real-time geolocation.
  • Better responsiveness, essential for a sector where every minute counts.
  • Substantial savings, by reducing administrative burden and costs related to paper vouchers.

“With Everest, we’ve replaced three or four software programs and eliminated thousands of paper vouchers. It’s a revolution for us.”
— Issam Chaker, Founder, Paris International Care

5. Conclusion and perspectives

With Everest, Paris International Care has modernized its organization, optimized its management of medical transport, and improved the traceability of its critical missions.

🎯 Next step? Continue to refine trip management and integrate new features for even more fluidity.

đź’ˇ Do you also want to digitalize and optimize your sensitive transport? Contact us to discover how Everest can transform your business.