Testimonial

Brigitte Dumont – EOL

14 April 2025

EOL modernizes its logistics and improves its visibility thanks to Everest

1. Client presentation

🏢 EOL, a major player in office furniture in Europe

EOL (European Office Log) is a manufacturer and distributor of professional office furniture. With two factories located in Normandy and near Dijon, several showrooms and logistics platforms across Europe, the company ensures the design, production, and distribution of its products to a diverse clientele, ranging from major accounts (La Poste, Banque de France) to specialized distributors.

At the head of international logistics, Brigitte Dumont, manager of logistics platforms outside France, ensures that deliveries are smooth, precise, and aligned with growing customer expectations.

2. Challenges encountered

🔄 An urgent need for modernization and a multi-language tool

Before collaborating with Everest, EOL faced several major challenges:

  • 🖥️ Obsolete software that no longer met modern logistics requirements.
  • 🌍 An internationalization issue, requiring a solution usable in multiple countries and languages (French, English, Dutch).
  • ⚡ A lack of responsiveness in tracking operations, making access to information longer and less efficient.
  • 📊 Inadequate data access, as each department required different visibility on supply chain information.

“Our software was completely outdated. We needed a modern, multi-language tool capable of adapting to the different departments of the company.”
— Brigitte Dumont, Manager of logistics platforms outside France, EOL

In a context where B2B customer expectations increasingly align with B2C e-commerce standards, EOL needed to digitize its operations to offer a faster and more transparent delivery experience.

3. The implemented solution

🚀 A smooth transition to a modern logistics management tool

In 2020, EOL met Everest, and a few months later, the first implementation was launched on logistics platforms in April 2021.

Actions implemented:
✅ Replacement of obsolete software with a modern, intuitive, and scalable solution.
✅ Multi-language deployment, allowing all platforms in Europe to use Everest in their native language.
✅ Implementation of segmented data access according to departments and required information levels.
✅ Centralization of logistics management, offering a global view of all platforms in just a few clicks.

“Today, Everest allows me to have a global view of the activity of all my platforms in two clicks. I can easily switch from one site to another and check activity at any time.”
— Brigitte Dumont, Manager of logistics platforms outside France, EOL

4. Results achieved

📈 Smoother logistics and better control of operations

Thanks to Everest, EOL has significantly improved the management of its logistics platforms:

✔️ A modern and scalable tool, offering an intuitive and efficient interface.
✔️ Better responsiveness, with instant access to information to optimize decision-making.
✔️ An internationally adapted solution, facilitating the work of teams in multiple countries.
✔️ Personalized access management, ensuring that each user has only the information they need.

“Everest has allowed us to reach a level of detail that we never had before. Each department can now access the data that is truly useful to them.”
— Brigitte Dumont, Manager of logistics platforms outside France, EOL

5. Conclusion and perspectives

With Everest, EOL has modernized its logistics management, optimized its organization, and gained efficiency. By meeting new customer expectations while facilitating the work of internal teams, the company is preparing for the future with a scalable and efficient solution.

🎯 Next step? Continue to optimize the customer experience and further improve the speed and accuracy of operations.

💡 Do you also want to modernize and centralize your logistics management? Contact us to discover how Everest can transform your business.