Article

What Features Should You Expect from a Good TMS in 2025?

17 April 2025

Transport management has become a strategic issue for logistics, distribution, and e-commerce companies. In 2025, a good TMS (Transport Management System) no longer simply plans routes: it must be intelligent, connected, automated… and customer experience oriented.

So, what are the must-have features in a TMS in 2025? Here are the 8 essential pillars to make the right choice.

1. Intelligent Route Planning

Manual planning is over! A modern TMS must integrate:

  • automatic route optimization (time, distance, costs),
  • consideration of constraints (time windows, vehicle types, sensitive deliveries),
  • dynamic replanning in case of unexpected events (delays, cancellations…).

👉 Objective: reduce empty kilometers and improve productivity.

2. Real-time Tracking and Geolocation

A good TMS offers complete visibility in the field:

  • real-time tracking of vehicles or delivery personnel,
  • notifications in case of anomalies or delays,
  • sharing of ETA (Estimated Time of Arrival) with customers.

👉 Key for better management and a frictionless customer experience.

3. Proof of Delivery Management (POD)

In 2025, digitalization of proof of delivery is essential:

  • photos, electronic signatures, comments,
  • centralization and secure archiving,
  • automatic verification (thanks to AI, as with PodChecker.ai).

👉 To avoid disputes and accelerate billing.

4. Dashboards and Performance Analysis

The TMS must provide customizable KPIs:

  • on-time delivery rate, number of km, cost per package,
  • carrier or route performance,
  • exportable reports for audits or CSR.

👉 To make the right logistics decisions, based on reliable data.

5. Seamless Integrations with Your Ecosystem

A good TMS must be able to easily integrate with:

  • your ERP, WMS, or CRM,
  • your billing or customer relationship tools,
  • third-party APIs (Google Maps, SMS, email, etc.).

👉 Interoperability is a huge time-saver and avoids double entries.

6. Mobile Experience for Drivers

The mobile interface has become a central field tool:

  • application for drivers/delivery personnel,
  • checklists, package scanning, integrated GPS navigation,
  • reporting of incidents or customer comments.

👉 The TMS must support mobile teams.

7. Automation of Repetitive Tasks

A good TMS in 2025 allows automation of:

  • sending customer notifications,
  • creating routes from orders,
  • exporting data or generating reports.

👉 Less administrative work, more efficiency.

8. CSR Tools and Carbon Footprint Calculation

Finally, a modern TMS must contribute to your sustainable commitments:

  • CO2 emissions estimation,
  • tracking of the most efficient routes,
  • prioritization of low-emission vehicles.

👉 To combine logistics performance and environmental responsibility.

Conclusion: TMS, the Brain of Your Transport Strategy

In 2025, a TMS is no longer just a logistics tool. It’s a true control cockpit that connects your teams, your tools, and your customers. It saves you time, reduces your costs, and helps you better manage your operations.

🔍 And you, does your TMS check all these boxes?

EVEREST, the TMS Designed for Delivery Professionals

At EVEREST, we have designed a simple, powerful, and ultra-connected TMS, designed for demanding players in transport, urban delivery, logistics, and retail.

✅ Automatic route optimization
✅ Real-time tracking and digital proof of delivery
✅ Customized dashboards
✅ ERP, WMS, CRM integrations
✅ Integrated AI assistant for planning, dispatch, and data analysis

👉 Want to see EVEREST in action?
📅 Request a demo and discover how our TMS can transform your transport operations.